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About us   Frequently asked questions

About us

*  Our aims

*  10 reasons to call us

*  Then and now

*  FAQ

*  Contact us


What is the make up of Helping Hands?
There are the two Lizzie’s and Sarah who work together on a daily basis, which involves an enormous amount of administration.  There is the executive committee consisting of seven other ladies who meet once a month and now that we are a charity we’re setting up a board of trustees. We also have the ‘tea team’ and our Fundraisers. And most importantly our wonderful band of volunteers without whom we could not function.

What is the first priority of Helping Hands?
On a day to day basis our main concern is to find a suitable volunteer from our data base, for the job that has just been phoned through to the Helping Hands line.

What sorts of jobs are requested?
These can vary from escorting clients to appointments, medical or otherwise, helping with shopping, form filling, befriending and visiting the housebound. On a more practical level a little DIY, and not forgetting our dedicated band of phone volunteers who phone up their clients for a friendly chat.

How is Helping Hands funded?
Thanks to the Community Renewal Fund and donations from the community.

Is there anything that Helping Hands cannot help with?
Unfortunately we are unable to help with medical or domestic situations.  We are not allowed to administer medication of any sort or do any sort of lifting of clients.

Do you only help the elderly?
Not at all, we are here for the whole community regardless of age.

Does Helping Hands work with any other organisation?
We liaise closely with the welfare officers of the various synagogues, the Day Centre, Hyman Fine House and the Welfare Board.  We are also in constant contact with the local Social Services and Jewish Care. 

What do you see in the future for Helping Hands?
We would like very much to raise our profile within the community as we feel there are many people out there who have never heard of us.  Meanwhile, we are continually evolving to meet the needs of the community and hope that we can do this with an air of professionalism and dedication.


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